Cancellation Policy


Please understand that the points mentioned in the policies are concerning the time slots on the www.giftflora.com website selected by the user in the checkout process.  


There are some orders which are we are unable to accept and can be cancelled by our side. We reserve the right to cancel any order for any reason, like under any unforeseen circumstances that may come in the way of your order that may be limitations on quantity available of purchase, error in product(s) or pricing information, or limitations of our credit department.


Same-day orders are processed immediately, and usually cannot be modified/cancelled. However, in case you want to modify/cancel an order, you can reach us on +91-7217690190/9654006722 (08:00 hours to 22:30 hours, 7 days a week). If the order has not been prepared or is not out for delivery, we will try to modify/cancel the order for you. If the order has already been prepared/dispatched, it cannot be cancelled/modified and you will be charged for the order.


In other cases of order modification/cancellation, please give at least 48 hours advance notice.

No cancellation requests are accepted on orders placed in the following categories.

  1. Same day delivery category - If your date of placing an order and delivery date of that order is the same, we do not accept cancellation requests. If you cancel it, or the receiver does not receive it - you are not entitled to any refund.

  2. Same day mid-night delivery orders can not be cancelled.

  3. Special day orders can not be cancelled and no refund is initiated for them.