Let’s tell you about our organization. GIFTFLORA is like a family. We work together and assist each other. Yet individually our motto and efforts are directed towards one goal – customer satisfaction. The onus of ownership and operational activities is shared by Mr. Vikas Saharan and Mr. Vishal Vats. Both of them are experienced and well-versed with their line of work.
Our in-house team consists of people who keep our website running, a team whose job it is to come up with new ideas and customer care representatives to solve any query you might have. We only promise what we can deliver. We know the importance of each word and section. Therefore, we try to stick with what the requirements of the section and words are.
We have our roots spread over in almost 800 Indian cities either via our stores or via our managers or supervisors. We are in touch with over 20, 000 elite florists in the country. Our 5.4 Lakh customers are our USP! Even then if you are facing some troubles, contact our 24/7 toll free number 9654006722. You can also chat with us online through the “chat” option provided online. Our special client services department will look into it and resolve it.
Our representatives are instructed and empowered to fulfill a customer request and to do whatever it takes to satisfy them and exceed their service expectations. We know how important it is for our customers to know we are responding to their questions and concerns.